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Intl Demo Program

Here at Donnay-XeneCore, we offer the first tennis manufacturer demo program for anyone across the United States. We have the only manufacturer-sponsored on-line demo program in tennis. That's because the best way for you to appreciate the sollid-core advantages in comfort and performance is to take our frames on an extended free test-drive and really put them through their paces. You can easily demo up to 2 of our racquets and keep them for up 2 weeks in the United States.

How do I access the Free Demo Program?
Click here to demo or use the "Free Demo Program" link on the top title bar. We also recommend you to register as a user and then access our Free Demo Program. If you are not a current registed user, click here to register.

What is the cost to demo racquets?
You have the option of demo'ing either 1 or 2 of our racquets (in the USA).

We include a pre-paid return shipping label. If you choose to upgrade to expedited shipping, you will incur the current expedited shipping rate.

How long before I receive my racquet? 

Packages are generally dispatched within 2-10 days after receipt of payment. Because our demos may need servicing prior to being shipped out, we can not guarantee to ship out your racquet(s) in the same time frame as new product purchases. However, we strive to get the racquet(s) shipped within 48-72 hours from purchase date.

How long can I keep the racquet?
We offer a 2-week demo period on all of our racquet(s). This means that you get to keep them for a full 2 weeks.  If you receive the racquet(s) on Monday, you must ship the racquet back the Monday that is 2 weeks from the original Monday.

How do I return my racquet(s) back?

We will provide all Demo's with a pre-paid return label that you can adhere to the original packaging.  You can then drop off the package at any post office. You must return the racquet(s) using the pre-paid return label to guarantee insurance, tracking and proper return of the racquet(s).

What if I don't return my racquet(s) after my  demo period?
If we do not receive receipt that your package was shipped back to us after your 2-week demo period, & you do not call Customer Service to explain the delay, your pre authorized credit card can be charged for the full retail price.